Find answers to common questions or get in touch with us directly.
Email SupportThe Murmur is an iOS app that lets you search for any public Instagram profile and leave anonymous comments on it. No Instagram account is required. Your real identity is never revealed β not even to us.
No. The Murmur creates an anonymous identity for you automatically when you first open the app. No email, no password, no sign-up form. Your device becomes your key.
When you open the app, your device sends an identifier to our servers. We immediately hash it with SHA-256 (a one-way cryptographic function) β so we store only the hash, never the original ID. From this hash we derive a unique anonymous display name like SilentEagle3840. This name is shown on your comments, but it cannot be traced back to you or your device.
Yes. Your comments are linked only to your anonymous username β a name derived from a one-way hash. We do not store your real name, email, phone number, or the original device ID. Even our own team cannot identify who wrote a comment.
No. Your anonymous username is deterministically generated from your device hash. It is fixed and cannot be changed. This is by design β it ensures consistency without revealing your identity.
If your device ID remains the same after reinstalling, you will get the same anonymous identity back automatically. However, if you reset your device or use a different device, a new anonymous identity will be created β your previous identity cannot be recovered.
Yes. Tap the comment you posted in the app and select Delete. The content is removed immediately and permanently purged within 90 days.
Every week, the most-liked anonymous comments across all Instagram profiles are ranked. The top comments are displayed on the Leaderboard tab. Rankings reset each week.
Any public Instagram profile. Private accounts are not accessible. The app fetches publicly available profile information β no Instagram login is required.
No. The Murmur is an independent app. It is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. or Instagram. Comments posted in The Murmur are not visible on Instagram.
The app is available in English, Turkish (TΓΌrkΓ§e), Spanish (EspaΓ±ol), and Arabic (Ψ§ΩΨΉΨ±Ψ¨ΩΨ©). The language is selected automatically based on your device settings.
Yes. The Murmur is completely free to download and use. There are no in-app purchases.
Try the following steps:
If the problem persists, contact us with a description of the issue and your iOS version.
We store only:
We never store your name, email, phone number, location, or the original device ID. See our Privacy Policy for full details.
To delete all data associated with your account:
Open the app, navigate to the comment you posted, long-press or tap the options menu, and select Delete. Your comment will be removed immediately.
No. Your anonymous username cannot be linked to your real identity by other users or by us. The only information visible to others is your anonymous username and the content of your comments.
If you see a comment that violates our Terms of Use (harassment, threats, hate speech, etc.), you can report it directly within the app:
You can also email us at support@themurmurapp.com with details of the issue.
Email support@themurmurapp.com with:
If you believe content in the app infringes your copyright, contact us at legal@themurmurapp.com with details of the alleged infringement.
We typically respond within 1β2 business days.
App issues, bugs, questions
support@themurmurapp.comData deletion, privacy requests
privacy@themurmurapp.comCopyright, terms, EULA
legal@themurmurapp.com